The Number One Rule of Computing: Back it up! (imho)
target audience: home user
If you are reading this blog, then you probably live in a world full of data. Data that you depend on, for work, finances, travel, entertainment, and more. Without this data you day-to-day life would be turned on end. And yet, this data along with the technology that reads it can be fickle and fragile. I think most everyone has at some point tasted the bitterness of failure from forgetting to save a document. Many people have hung their heads in defeat as critical hardware went to an early grave. And a few people have even suffered theft, fire, or floods. Murphy can visit in many forms, so it is critical that we back-up all of our important data. It is not my intent to discuss specific products, or deliver a complete how-to (look for future articles) but rather to explain several varieties of back-up. Read on to find out the basics of back-up solutions for the home PC.
Recently I attempted installing Office 2010 on an Windows 7 box. However, on this particular system the installation failed with the warning that:
Setup is unable to proceed due to the following error(s):
Microsoft Office 2010 does not support upgrading from a prerelease version of Microsoft Office 2010. You must first install any prerelease versions of Microsoft Office 2010 products and associated technologies. Correct the issue(s) listed above and re-run setup.
Clearly the owner had been Beta testing Office 2010. So, I uninstalled the Beta and then tried to re-install the release version… and I received the same error. “No problem,” I thought, firing up The Control Panel. I found one program of the Office Suite that was still there. I uninstalled it and tried once again to install the release version. Same error. (Maybe I should have used good ol’ Revo Uninstaller. http://www.revouninstaller.com/ .) So what was I to do? Dive into the registry searching for all references to the Beta? No thank you!
Microsoft KB to the Rescue
Microsoft Knowledge Base to the rescue: http://support.microsoft.com/kb/290301 . Microsoft has actually made a tool to solve this exact problem. (Office buggy? no way!) You’ll note that the on screen instructions say to choose “Run” when you click on the tool. I found, however, that I had to save the .msi first in order for it to work. Once it did run successfully, I tried again to install the release version of Office Professional 2010. Bingo! installed without a hitch. One more satisfied customer.
-Remember, your computer should work for you. Enjoy.
P.S. If you want to beta-test software you should look into virtualization, or building a spare computer that doesn’t fulfill a critical role.
Yesterday after disinfecting a customer’s Windows 7 PC, it could not connect to a network. I found that I had to reset Winsock and TCP/IP. There are some great programs that will do this for you on XP, but what about Windows 7? The solution I used was pretty simple:
In the start menu click in the search box and type “cmd” (without the quotes of course). You will see an item named cmd.exe.
Right click it and choose “Run as Administrator.”
Run as Administrator
If UAC pops up go ahead and allow this program.
A window will open that displays the command prompt. We will enter two commands.
The Command Prompt
First type “netsh winsock reset catalog” and hit enter.
Next type in “netsh int ip reset reset.log hit” and hit enter.